Direct savings with honest denominators. Extended TEI (churn, capacity) is reported separately — never blended into ROI.
Volume and cost drivers
Pricing as of 2026-06-01 — verify before presenting.
$733,652
$61,138/mo operational delta
543.0%
0.4 mo
on $25,000 implementation CapEx
Unit Economics & Operations
$1.63
vs. $18.50 human fully-loaded
$12
$0.00 per resolved session
$8,780
incl. $6,800 maintenance FTE
$4
34.1% of token budget
Total: $8,792/mo — note where the money actually goes (hint: rarely tokens)
CapEx front-loaded at M1 · Break-even at M1
Churn Revenue Protected
$349,920/yr
≈24.3 customers/mo retained. Anchored to baseline churn and discounted by a 50% attribution factor. Treat as directional — not bookable savings.
Capacity Reclaimed
6.75 FTE-equiv
1,080 hrs/mo redirectable to escalation quality and CX work. This is the same labor already counted in direct savings — expressed as capacity, never added as dollars.